Concierge Services
Comprehensive Concierge Services in Metro Vancouver
At Santos Building Services, we understand that great service goes beyond cleaning. We offer concierge services to help manage the daily operations and enhance the experience of residents and tenants in both residential and commercial properties.
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Our concierge staff are professional, courteous, first-aid trained and trained to handle a wide range of responsibilities with efficiency and care. Whether it’s greeting guests, handling deliveries, assisting with bookings, or providing general support, our concierge team adds a personal touch to every building we serve.
OFFICE BUILDING
CONCIERGE SERVICE
At SBS Ltd., we provide comprehensive office concierge services designed to support day-to-day operations while maintaining a polished, professional environment. Our team works collaboratively with property managers and commercial tenants to deliver reliable, front-line assistance that enhances the overall tenant and visitor experience.
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We offer a wide range of concierge solutions tailored to the unique needs of your space, including:
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Lobby and front desk management
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Visitor reception, check-in, and ID verification
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Coordination of incoming and outgoing mail and packages
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Scheduling of boardrooms and shared spaces
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Managing facility maintenance requests
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Organizing service calls and vendor access
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On-site coordination with janitorial and cleaning crews
Our team is trained to uphold your company’s standards and values, ensuring every interaction is courteous, professional, and efficient. What sets us apart is our commitment to both service excellence and safety: our concierge staff are First Aid & CPR Level C certified, and pet-friendly, making us a trusted and flexible partner for a wide variety of commercial environments.
Let us help streamline your operations and elevate your workspace with dependable, well-trained support you can count on.
Connect with us today to learn how our office concierge services can enhance your building’s functionality and reputation.
RESIDENTIAL BUILDING
CONCIERGE SERVICE
Our residential concierge services are designed to enhance the daily lives of your residents by providing dependable, friendly, and professional front-line support. As the welcoming face of your building, our team helps
create a seamless and enjoyable living experience for all occupants and guests.
We assist with a variety of essential tasks, including:
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Greeting and assisting residents and their guests
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Managing package and mail deliveries
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Coordinating move-in and move-out schedules
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Booking shared amenities such as guest suites, lounges, elevators, and meeting rooms
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Promptly reporting and coordinating maintenance requests
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Arranging cleaning services upon request
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Providing general building information and resident support
Our concierge staff are First Aid & CPR Level C-certified, ensuring the safety and well-being of residents in any situation.
We are also pet-friendly, offering a warm and accommodating approach for buildings with furry residents.
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By delivering consistent, high-quality service, we help foster a sense of community and contribute to a smooth, welcoming environment that residents are proud to call home.
Contact us today to learn how our residential concierge team can support your building and enhance resident satisfaction.
Let’s Work Together
Get in touch so we can start working together.